Episode 7 - Couches

In tonight’s episode we visit Alice Sekete in Sharpeville. She is a 42 year old wife and a mother of one. She is self-employed as seamstress sawing curtains. Alice and her husband wanted a set of lounge couches for their house and went to a store called Eland Furnishers. They found a set they loved prices at R28 288.60 and they placed an order for the set. These couches were an import from Japan. Alice and her husband placed an order and paid an order fee of R3000. Eland furnishers delivered couches but they were not the colour Alice and her husband had chosen. The store took the couches back and gave her a set to use while they waited for her couches in the correct colour. To date Alice and her husband have not received what they have ordered.

Speak Out Experts
Tomas Bolani
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ADDRESS & CONTACTS
National Consumer Forum
South African Bureau of Standards Campus
No 1 Dr Lategan Road
Groenkloof
Pretoria

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