Episode 2 - Tombstone

In tonight’s episode, we are looking at the case of Mrs Zanele Nkosi who claims that her Right to fair value, good quality and timely notice of any unavoidable delays in the performance of a Service was violated by Bataung Memorials. She purchased a tombstone for her late beloved husband to the value of R 45 000 and she was later persuaded by Mr Lebohang Khitsane the CEO of Bataung Memorials to purchase a different tombstone that he proposed as more suitable, for an additional value of R 50 000but it was never erected.

Speak Out Experts

Mme Oumar Ramaru
Office and complaints administrator
Consumer goods and services ombudsman


Bond Street Office Park
Cnr Bond & Kent Street
(011) 781 2607


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